MISSION AND OBJECTIVES |
• To be the most respected travel agent in Papua New Guinea. |
• Best value for travel in terms of service, advice and pricing. |
• Meet expected return on shareholders funds. |
• To provide job satisfaction and career progression for all employees. |
FORWARD STRATEGY |
• Promote Papua New Guinea internationally as a tourist destination |
• Growth by acquisition or organically. |
• To be appointed as Airline General Sales Agent (GSA) in PNG. |
• Affiliate with other travel agencies for access to wider services and product range. |
• Structured and planned ticketing and fares training for employees. |
MARKETING STRATEGY |
• Provide consistent and reliable total package solutions to suit client’s requirements. |
• Maintain and strengthen business networking with major corporate and regular clients. |
• Consistent liaison with airlines for airfares update to keep customers informed. |
• Trained consultants provide friendly and professional service. |
• Competitive pricing. |
AWARDS AND RECOGNITION RECEIVED FROM MALAYSIA AIRLINES: |
1. Best Outlet by Region 1998. |
2. Number One Travel Agent for Far North Queensland and Papua New Guinea. |
3. Outstanding Revenue Performance 1999 to 2000. |
4. Outstanding Revenue Performance 2000 to 2001. |